Operational Technology that delivers

Information Technology is how data is collected, stored, communicated and protected. Operational Technology is how the business and its staff interface with the Real World: to understand it, enhance it and turn work into revenue growth. 

Reason helps you understand your business operations, how your technology is working, and how it can work better

For too long Operational Technology has been “shadow IT”, hidden in the darkness by operations management because they have a job to do – keep the business working. They don’t have the luxury of time, generous budgets and resources to comply with onerous governance requirements. 

They need to get on with it, make a plan, keep the business working. 

Operations executives are caught between a rock and hard place – the operational; technology must work, from day one, completely reliably. But it must also integrate with the business’ Information Technology systems and way of work. 

Reason helps you improve your Operational Technology posture, and take advantage of the latest and best solutions that can solve your real world challenges, make people’s lives easier, make their work more effective, and build the business on a sound foundation. 

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Reason's Solution Offering

We start by understanding the “Jobs to be Done”, what your people do every day. We then help you to make them work harder, with less effort. Work smarter, with valuable feedback. Let your digital world interact with the real world better. 

Advanced Analytics

Understand the data you have, and the information coming in from the field. Structure it, tame it, refine it, and boil it down into a nectar of decision-ready metrics and actionable dashboards.

Automation

Leading edge OT capabilities are applied anywhere that the Real World and your business interface to gather real-time physical data, analyse and apply intelligent automations, and then action this through actuators and controllers.

Implementation

Using a range of Operational Technologies, led by "Internet of Things" (IoT) systems that interface with your office buildings, your production and distribution facility, your field services teams, we help you design, deploy and then manage your OT systems.

Facilities Optimisation

You have built out facilities that do something valuable for the business, whether manufacturing goods, managing stock or providing the enabling environment for your team. They need to run at their best.

Services Management

A variety of suppliers, contractors and vendors are paid by you to do what is needed. They need to deliver in full, and on time. Operational Technologies can measure, verify and validate service delivery.

Business Strategy

Every successful business has a strategy. This is supported by the business model that outlines what you sell, how and to whom. Often the operating model is an afterthought, a consequence of the work done realising the business model. Reason puts the operating model front and centre.

The Business Consulting Process

Most business consultants start in the boardroom, and stay there. To improve a business’ operations you need to start at the coal face. Talking to people, understand that they do all day, and how they do it. 

The seminal work by Clayton Christenssen et al on “Jobs to be Done” is where Reason finds its inspiration. 

What jobs need to be done, and how can they be done better, faster? What technology can help this, and report on it to allow constant improvement.

Lower costs, more productivity, better execution of the business model. 

Operational Management Transformation

The joy of a lot of Operational Technology systems is that they can be implemented quickly, easily and at affordable cost. 

You don’t need to go big bang, there is no high threshold of deployment that needs to be cleared to see real world value. 

If your OT strategy is sound, you understand how it needs to integrate with IT systems, and other OT systems, you can mix and match the best of breed and end up with a champion in your corner.

It’s all about starting at the end, and working back to the core of the business. 

What are your Jobs to be Done?

Who is doing them and how?

How can they be done better, supported by great technologies?

How can these technologies integrate, augment and empower your business?

Latest News

Reason publishes thought leadership and analysis of major trends regularly. We love to hear what others think, so feel free to drop us a line. We will answer!

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Have A Business Idea In Your Mind?

The best way to start is with a chat. What are your challenges, problems and dreams. Let’s unpack your most desired outcomes, and turn them into an achievable strategy.